
State Farm® Insurance Agent William Frank
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Jonathan Ortiz
May 2, 2025
"I needed some information on my insurance Renewal. Phone was answered immediately and Agent Dixiana answered all my question right away. She is very professional, respectful and friendly. I truly don't have to do anything or worry, She took care of everything ALREADY. I recommend this business to everyone, who wants stress free life. THANK YOU.😀"
"Thank you, Jonathan, for sharing your experience! I'm glad to know that Dixiana was able to assist you promptly and professionally. It's wonderful to hear that she made the process stress-free for you. We truly appreciate your recommendation and are here for any future needs or questions you might have. 😊"
Ali G
April 28, 2025
"William Frank and his staff have been helping out for several years now. Unfortunately, over the last 4 years, I've had a run of bad luck with my vehicles and a few deer crossing the road. I've never had an accident. How do I file a claim? What happens in the process? William and his staff were there guiding me through the entire process. Cliché. I know. But like a good neighbor...Megan and Rosa have helped me get back to normal with new vehicle insurance comparisons, addition of a motorcycle, and changes to my homeowners policy to ensure I save as much money as possible. Gold star to Megan and Rosa. The story has a happy ending. No deer were injured. Just my vehicle. Thank you Bill. You've helped me out when I needed it and hired a staff who truly understands the meaning of customer service and compassion."
"Ali, I'm so happy to hear about your positive experience with our office! It's wonderful to know that Megan and Rosa were able to assist you with your insurance needs and guide you through the claims process. Your kind words about our team's dedication to customer service mean a lot. If you have any more questions or need further assistance, please feel free to reach out. We're here to help!"
Og Geraldo
April 25, 2025
"Dixiana was very helpful and knowledgeable. Took care of my issue no problem and hassle free. I love this agency. 🙌🏼"
"Thank you, Og Geraldo, for sharing your experience! I'm happy to hear that Dixiana was able to assist you with your State Farm policies. We're grateful to have her as part of our team. If you ever have more questions or need further assistance, feel free to reach out. We're here to help!"
Jennifer Gore
April 25, 2025
"Dixiana was a great agent she helped me with my State Farm policies . This is a great agency ."
"Thank you, Jennifer, for sharing your positive experience! I'm happy to hear that Dixiana was able to assist you with your policies. We appreciate your kind words about our office and are here to help with any other needs or questions you may have."
Mary Divine
April 21, 2025
"I was experiencing some forgetfulness over my auto insurance bill. I called the State Farm office and luckily Rosa answered the call . She figured out who CC I was. Rosa also had the make, year & model of my car. Through patiently asked questions Rosa quickly found my bill & relayed the amount to me. Thank you Rosa for your patient voice. Mary D. Customer"
"Thank you, Mary, for sharing your experience! I'm glad Rosa was able to assist you with such patience and efficiency. It's wonderful to know she could quickly help you with your insurance bill. If you have any more questions or need further assistance, feel free to reach out to our office anytime."
Lydia Rodriguez
April 17, 2025
"Dixiana has been wonderful to work with this past year! I have nothing but great things to say about my experience with her. She made my experience with getting set up with renters insurance so quick and painless. Her promptness and personal care is unmatched. I highly recommend Dixiana to anyone looking for any type of insurance!"
"Thank you, Lydia, for sharing your experience! I’m glad to hear that Dixiana made your renters insurance setup quick and easy. We appreciate your recommendation and are here if you have any questions in the future."
Giorgio Donvito
April 17, 2025
"I walked in to handle a situation. Thankfully Rosa was there. She helped me with my situation and resolved it quickly. Thank you Rosa!!!"
"Thank you, Giorgio, for sharing your experience! I'm glad Rosa was able to assist you and resolve your situation promptly. We appreciate your feedback and are here to help with any future needs. Feel free to reach out anytime!"
Gabriel Tolen
April 12, 2025
"I recently secured a life insurance policy, and I couldn't be happier with the process. After meeting with Dixiana, and talking to William he found me a plan that offers excellent coverage at an extremely affordable price. Definitely recommend this agency."
"Thank you, Gabriel, for sharing your experience! I'm glad to hear that our office could assist you in finding an insurance policy that meets your needs at a great price. Your recommendation means a lot to us. If you have any questions or need further assistance, feel free to reach out anytime!"
stephanie weeden
April 9, 2025
"I have my renters and car insurance with William Frank State Farm, they are always friendly and very helpful."
"Thank you, Stephanie, for sharing your experience with us! I'm happy to know that you find our team friendly and helpful. If you ever have any questions or need assistance, feel free to reach out. We're here to help!"
Kimberly Marshall
April 9, 2025
"Rosa was a great help! She was able to accomplish our request within minutes."
"Thank you, Kimberly, for sharing your experience! I'm happy to hear that Rosa was able to assist you so efficiently!"
Silvia Aguilar
March 28, 2025
"It was such an amazing experience to be able to receive great customer service. The moment that you walk in the office Dixiana will be able to assist you, She is professional, friendly and very knowledgeable. If you ever need Auto, home or life insurance make sure to ask for her."
"Thank you, Silvia, for sharing your experience! I'm delighted to hear that Dixiana provided you with such exceptional service. Her professionalism and knowledge truly make a difference. If you have any further insurance needs or questions, feel free to reach out to our office anytime."
Daniel Villegas
March 28, 2025
"Like a good neighbor State Farm is there . Dixiana assisted me with my policy, and answered all my questions and concerns. I highly recommend this office as they are organized, knowledgeable and efficient. I am very happy with the level of customer service from Dixiana"
"Thank you, Daniel, for your wonderful feedback! I'm glad to hear that Dixiana was able to assist you with your policy and address all your questions and concerns. It's great to know that you found our office organized, knowledgeable, and efficient. We are always here to help with any future needs or questions you may have!"
Kathleen Gidcumb
February 13, 2025
"I walked in with no appointment to get a quote from William Frank. He couldn’t have been more kind and patient. Worked on the quote right away for both car and home. I walked out with new insurance. William made it so easy and painless. Will highly recommend him."
"Thank you, Kathleen, for sharing your experience! I'm delighted to know that we could assist you promptly and make the process smooth for your insurance. Your recommendation means a lot to us. If you have any questions or need further assistance, feel free to reach out anytime."
Felicia King
February 5, 2025
"I spoke with Dixiana on 1/30/2025 customer service is awesome. She is very professional and knowledgeable. Thank you so much!"
"Thank you, Felicia! I'm glad to hear that Diana provided you with such professional and knowledgeable service. We appreciate your feedback!"
Julian Eckert
January 29, 2025
"Great staff overall at rhis location but I want to take a moment to personally shout out Dixiana for amazing customer service and professionalism. She is very good at what she does! 10 out of 10"
"Thank you, Julian, for your wonderful feedback! We're delighted to know that you had such a positive experience with our team. Dixiana truly excels in providing exceptional service, and we're grateful to have her on our team. If you have any questions or need further assistance, feel free to reach out to us anytime."
Chris Hansen
December 7, 2024
"I’m very satisfied with the service in this agency. Dixiana answered all my questions."
"Chris, thank you for your wonderful review! I'm glad to know that Dixiana was able to assist you effectively and answer all your questions. Your satisfaction is very important to us. If you need any further assistance, don't hesitate to reach out. We're here to help!"
Van Gilchrist
November 19, 2024
"Dixiana Cabral provided me with excellent customer service when I needed help with information and questioned answered. Thank you again Dixiana! Reach out to her, you won't be disappointed."
"Van, thank you for sharing your positive experience! I'm glad to hear that Dixiana provided you with excellent customer service and was able to assist with your questions. We appreciate your recommendation and are always here to help with any future needs. - William Frank - State Farm Insurance Agent, Elmhurst, IL"
Lester Amador
October 31, 2024
"Muy agradecido con la atencion de la señorita Dixia una persona responsable amable y muy profesional, la recomiendo al 100 por 100."
"Lester, Gracias por tus amables palabras sobre Dixia. Estoy muy contento de saber que recibiste una atención tan profesional y amable. Nos enorgullece tener a personas como Dixia en nuestro equipo. Si necesitas algo más en el futuro, no dudes en contactarnos. - William Frank - State Farm Insurance Agent, Elmhurst, IL"
Jeffrey Riggen
October 31, 2024
"Dixiana C was extremely helpful when I spoke with her about my policy. She is amazing to work with! Highly recommended"
"Jeffrey, thank you for your fantastic review! I'm happy to hear that Dixiana was able to assist you with your policy. She truly is a valuable member of our team. We appreciate your recommendation and look forward to helping you with any future needs. - William Frank - State Farm Insurance Agent, Elmhurst, IL"
Aylin Garcia
October 30, 2024
"I had the pleasure of working with Dixiana , who was incredibly helpful! Thank you ."
"Aylin, thank you for your wonderful review! I'm glad to hear that Dixiana was able to assist you so effectively. We appreciate your kind words and are always here to help with any future needs. - William Frank - State Farm Insurance Agent, Elmhurst, IL"
Enrique Ortiz
October 15, 2024
"Dixiana is a great agent ."
"Enrique, thank you for your wonderful review! I'm happy to hear that Dixiana has been a great agent for you. We appreciate your feedback and are always here to assist with any of your insurance needs. - William Frank - State Farm Insurance Agent, Elmhurst, IL"
Zachary Lampkin
October 15, 2024
"I highly recommend this agency! Dixiana Cabral is a very personable and professional rep. 10 out of 10!"
"Zachary, thank you for the fantastic review! I'm happy to hear that Dixiana provided you with such personable and professional service. Your recommendation means a lot to us. If you ever need anything in the future, don't hesitate to reach out. - William Frank - State Farm Insurance Agent, Elmhurst, IL"
Justin M
September 26, 2024
"I have been a client of William's since I was in high school. When I transitioned over to my own insurance off of my parents, William has been nothing but the absolute best to work with. He's extremely responsive, takes care of you and treats you like family. Do not hesitate to become a part of the State Farm family."
"Thank you so much, Justin! It's been a pleasure working with you over the years. I'm grateful for the trust you've placed in me, and it's always my goal to provide the best service and support possible. I truly appreciate you being part of the State Farm family, and I'm here whenever you need anything! - William Frank - State Farm Insurance Agent, Elmhurst, IL"
Andreas Campanale
September 26, 2024
"Dixiana provided exceptional support and expertise during our switch to State Farm. I initially had concerns about the process since I wasn’t familiar with how it worked, but Dixie’s clear and straightforward explanations of the policies and coverage options made everything much easier than I anticipated."
"Andreas, thank you for your wonderful review! I'm happy to hear that Dixiana provided such exceptional support and expertise during your switch to State Farm. It's great that her clear and straightforward explanations made the process easier for you. We're grateful to have Dixiana on our team and are always here to help with any future needs or questions you may have. - William Frank - State Farm Insurance Agent, Elmhurst, IL"
martin Villalobos
September 25, 2024
"I had an excellent experience with Dixiana from State Farm! She provided outstanding service over the phone, answering all my questions with clarity and efficiency. Her professionalism and attention to detail made the process smooth and stress-free. Highly recommend her for anyone looking for top-notch insurance support!"
"Martin, thank you for sharing your positive experience with Dixiana! I'm glad to hear that she provided you with clear and efficient service over the phone. Her professionalism and attention to detail are qualities we highly value in our team. We appreciate your recommendation and are here for any future insurance needs you may have. - William Frank - State Farm Insurance Agent, Elmhurst, IL"